Item 1: Scope
These general terms and conditions of sale are drawn up between:
La société David Rutten SARL, rue Route Suisse 8 A – 1163 Etoy and all physical persons visiting and/or wishing to make a purchase via the Internet site https://davidrutten.com.
The purpose of these terms and conditions is to define the remote sales formalities between https://davidrutten.com and the user, from the order to payment and delivery. They govern all the stages necessary for placing the order and enable this order to be monitored between the contract parties.
Item 2: Products
The products offered for sale which are available are those appearing on the site at the moment at which this site is consulted by the user, subject to the extent of the available stock of ongoing limited editions.
The products offered for sale are described as accurately as possible. Nevertheless, pictures and texts illustrating the products are merely a guide and have no contractual value.
As David Rutten watches are produced from meteorite, a natural material, they may vary from the patterns or inclusions (especially cobalt) shown on the website. However, each piece will be machined from the same variety of meteorite.
Item 3: Currency
The prices are presented in Euros All Taxes Included in VAT and excluded delivery costs, which remain the responsibility of the user, if no other specification.
Item 4: prices
The prices of our products are given in Euros.
The payment is due at the time of the order.
In the process of the subscription, a deposit of 40% is to be paid by the customer and the balance before the shipping of the watch, once it has been produced. In the event of cancellation of a sale at the purchaser’s initiative, this deposit will be retained by the company David Rutten SPRL. A customer cancelling his purchase may nevertheless be allowed to transfer it to a new customer who has not yet subscribed.
Il Payment can be made by money transfert on our bank account:
IBAN code : CH8200788000050775841
BIC code : BCGECHGGXXX
Or else in cash payment, in our Brussels or Geneva premises.
The ordered product shall only be delivered upon receipt of full payment. An invoice will be drawn up by the website. The buyer must specify the address which the invoice is to be sent.
https://davidrutten.com reserves the right to adjust prices according to proposed vintages. Products already ordered shall be billed at the rate valid at the time the order was registered. All indicated prices are inclusive VAT (if applicable), unless otherwise stated.
Item 5: Delivery and charges
Delivery charges are the responsibility of the purchaser and are added to the price of the ordered product.
The products will be channelled through the normal postal services or courier service. https://davidrutten.com decline any responsibility as for the elongation of delivery periods because of the carrier, notably in case of loss of products or strike. Transport hazards are shouldered by the customer who should make claims to the postal services or to the carriers.
Once we receive your order and have shipped it, well will provide you with the number corresponding to your package. All incurred customs charges are the responsibility of the customer. In the event of loss or deterioration of the product during transport, the customer must inform the carrier as soon as possible. In the event of unusual delay, you will receive an e-mail.
Item 6: Returns and exchanges
The right of withdrawal : in so far as all our products consist for non-recyclable natural material, meteorite, we cannot offer right of withdrawal. Watches with meteorite cases develop patina very fast, and the only way of removing the patina is to repolish the case, that is to say recondition it completely.
To avoid any unpleasant surprises when you receive your streamline, you will be able to select your watch from pictures of the last watches produced.
Right of partial withdrawal: having regard to the specific nature of the conditions of sale (subscription, with 40% deposit and delivery of the watch several months later), you will be offered the possibility to retract from your date of subscription, and thus recover your 40% deposit, within the limit of the 14 days required by law from the date we receive your payment.
Item 7: Data privacy
As personal information is necessary for the processing, the delivery of orders and the generation of invoices, gathering of this information in the context of remote sales is obligatory. This information is strictly confidential and is addressed solely to the company David Rutten SARL.
All elements of the site https://davidrutten.com, visual and audio, are protected by the rights of the originator of the brand. They are the exclusive property of the company David Rutten SARL.
Policy of confidentiality and privacy
Privacy and data protection.
The website collects personal informations regarding its users in the frameworks detailed below. The data collected are solely those provided by the user himself when he uses those services. The contact form(s) of the contact page or other contact request form: those datas can only be used for the purpose of email exchange. If the contact results in a collaboration with David Rutten, those datas will be used for customer administration.
The form to add email to the newsletter list: those datas are not automatically added to our list. A « double opt-in » system has indeed been set up, which means that the internet will have to manually accept this addition after reception of an email automatically sent. It will be possible to delete registration to this list at any time, from emails subsequently received. You can also request manual removal of your datas via email@example.com.
(see the next point) In accordance with the Belgian law of 8th December 1992 relating to the protection of privacy with regard to processing personal data, and from the 25th May 2018, with the 2016/679 European regulation of European Parliament and of the Council of 27th April 2016 on the protection of individuals as regards the processing of their personal data and on the free movement of such data, and repealing Directive 95/46/CE (general data protection regulation), the participant has the right to access, correct and, if necessary, delete datas pertaining to him/her.
These rights can be exercised in addressing an email at firstname.lastname@example.org or by post at the following address: Rue Joseph Stallaert 24 – 1050 Brussels – Belgium. Delation or modification of data: to consult or delate your datas, please send us an email at email@example.com
All complaints for violation of Belgian rules applying to personal data protection on this website can be addressed to the Belgian data protection Commission, at the address firstname.lastname@example.org.
A cookie is a small file saved on the hard drive of your computer when you visit a website or an advertisement. Those cookies are used in order to improve your user experience by proposing services and offers according to your areas of interests. You may object to their use at any time by configuring your browser. The nature and purpose of the cookies used by the website are detailed below. Certain cookies are required for some technical functions of the website and will only be stored for a limited period.
Types of cookies used
Web analytics : the audience measurement tools are deployed in order to obtain informations about visitors navigation. Their objective is to analyse on-site behavior for optimisation purposes.
Social networks links : Our website may contain applications emanating from a third party. This may be the case, for example, with buttons/links related to social networks (« share » and « like » buttons, for instance, from social networks such as Facebook, Twitter…). We therefore suggest that you review their own cookie and privacy policies.
Item 8: Responsibility
For all stages of access to the site, of the order process, of delivery or of subsequent services, the company https://davidrutten.com only has the obligation to provide resources. In conformity with law, the company shall not be held liable for any inconvenience or damage inherent to Internet usage, in particular any interruption in service, external intrusion or the presence of computer viruses, or for any incident deemed to be a force majeure.
Moreover, https://davidrutten.com waives its liability for all failures to meet its contractual obligations in the event of force majeure or coincidental incident, including but not limited to strike, fire, natural disaster, breakdown and generally any event obstructing the smooth completion of orders.
Item 9: Acceptance of the general terms and conditions
https://davidrutten.com warrants that the items ordered by the customer are consistent with a designated and predictable use and free from defects in material, workmanship or execution. The conformity of aforementioned delivered products constitutes the legal warranty, excluding any other commercial warranty.
The duration of the legal guarantee is of two years from the date of receipt of the ordered product, in conformity with the article 1649bis and following of the civil Code. If the lack of conformity becomes apparent more than 6 months after the date of shipment of the product, the buyer is obliged to prove that the defect existed at the time of delivery. In case of lack of conformity, https://davidrutten.com will, at its option, repair or replace the nonconforming products. In the event of impossibility or of repair or replacement of the defected products, or if this incurs unreasonable costs or inconveniences, the company will be given the possibility to refund the customer with the price paid for the concerned goods.
Article 10 : acceptance of Terms and conditions:
The terms and conditions apply to all offers, sales, purchases and other transactions between the parties. Accordingly, by the mere facts of requesting and/or using the services of https://davidrutten.com, placing an order or concluding any contract, user irrevocably acknowledges that he received a copy of these general terms, enforceable against him, and acceptance of their application, to the exclusion of any other one. Any general or special terms and conditions created by users will not apply unless https://davidrutten.com have given their express written agreement.
These general conditions of sales can be accessed on the validation page of the order. Users may download, print and file them if they wish. These general conditions may evolve in the future. By continuing to visit and use the website https://davidrutten.com, user automatically accepts any change. He forces himself to regularly get acquainted with amendments brought to the general terms.
https://davidrutten.com advises all users to take note of the general conditions and accept them by clicking on the box labelled « I have read the general conditions of sale and I adhere unconditionally to them » during the ordering process to be able to proceed with the treatment of his purchase. In the event of non-compliance in that respect, users will be unable to proceed the final payment.
Not taking notes of the general conditions of https://davidrutten.com in his mother tongue does not in any way relieve the user from their application.The general conditions are available in two languages (French and English). The user wishing to purchase online via the website formally declares he/she has full legal capacity.
Article 11 : Applicable law and competent courts:
These general terms and conditions of sale as well as all objections are governed by Belgian law. The parties agree that any litigation relating to the present general terms will solely be on the competence of a judge appointed by the article 624, 1,2 and 4 of the Judicial Code.
By ticking the box « I have read the general conditions of sale and I adhere unconditionally to them » during the ordering process, you acknowledge and agree all terms and general conditions.
The content and structure of the website are protected by copyright. That includes texts, iconographic and photographic representations, and downloadable documents.
Owner and editor of the website :
Route Suisse 8 A 1163 Etoy
1163 Etoy – Switzerland
Website made by : agraph.be
Terms of delivery :
David Rutten declines any liability in case of delay due to the postal services or means of transportation, or due to loss of the ordered product or in case of a strike. In this case, the user will have to undertake the suitable procedures against the mail services or the carrier company.
In order to ensure their mint condition and to prevent safety incident during the transportation, all products are carefully packaged and sealed. The user is obliged to check the package and the product at time of delivery.
Any anomaly caused by transport should be immediately reported on the packing list presented by the carrier or his representative, or within a maximum of 3 days (including public holidays) following the delivery (date as per postmark). A copy of the report is sent to David Rutten via email at email@example.com within the same timeframe.
No claim will be accepted after that period.